GINGHAM DRESS

INTERNATIONAL RETURNS

Not quite right? We've got you covered.

• Write your name, address, postcode and order number on the returns form
• Complete the returns form and enclose it with your Goods
• We regret that for reasons of hygiene, we are unable to refund or exchange earrings.
• Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel
• The returns address is Warehouse Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, OX29 5UT
• Send the parcel (with enclosed returns forms) to us using the nominated carrier specified on the delivery note enclosed with the Goods. Ensure that you obtain a stamp (or other proof of posting) on the despatch note which you should retain until you receive your refund
• Please note that we will only accept returns dispatched through our nominated carriers
• Please remember to complete the returns form with your returned product(s)
• The delivery cost of returning the item and all customs and import duties will be your responsibility. When booking your return you should select 'duty payable by sender'
• If you return a faulty item to us, you will be liable for the import duty (but we will refund this once we have received the product and established that the product is faulty) on the condition that you send proof of this to us via the 'Contact Us' page of the website. Please note that the refund will be made by BACS only
• Refund will be made within 14 days from receipt of the returned item to our distribution center